Frequently Asked Questions

For the beginners here are some Answers to your Frequently Asked Questions

1. What is Web Hosting?

Web hosting is the act of renting space and bandwidth through a company so that you may publish your web site online.

You can either opt for free hosting that is usually supported with banners and pop ups, or may opt to get paid web hosting from Naija Spaces, which gives you complete control over your site contents.

2. What is virtual hosting?

Also known as shared hosting, this form of web hosting should suffice for most everyone.

Virtual hosting simple refers to the fact that your site is on one server, and that this server hosts multiple sites. You are virtually shared – your site will not be the only one on this specific server.

Very few sites would actually need the power of a dedicated server, so this option is a reliable and cheap solution.

3. What is a domain name?

Put simply, a domain name is the address or name that is used to find your website on the internet; it is what you type in the browser’s address bar to go to a specific website.

For example, our domain name is: www.naijaspaces.com.

Name naijaspaces
TLD .com

4. What can I do with a domain name?

Besides setting up your website, there are lots of things that you can do with your domain name, such as email or blogging:

Send mail – use your email address as a webmail account or forward email to another address.

Start blogging – publish your photos, ideas and thoughts on your own personalised blog.

Publish a web page instantly – create your free homepage or get a unique website effortlessly in minutes using our fantastic easy to use website builder tool.

Park it – maybe you haven’t decided what to do with your new domain name. Don’t worry there’s no rush, you can leave it parked with us for the length of your registration.

Tell the world – announce your new online identity to everyone you know.

5. What exactly is space and bandwidth/data transfer?

Disk space refers to the storage capacity available for your website. Imagine every letter on your website as a tiny piece of data that needs a place to be stored on your web hosting company’s server. Each letter takes up one unit of storage, called a byte. To give you an idea of size, a megabyte is roughly a million of these bytes. Typically, the text part of your web pages, like HTML, doesn’t consume much space, as they’re small in size. However, things like images, scripts, and databases can occupy significant amounts of disk space.

Now, let’s talk about bandwidth or transfer. This is the amount of data your server allows your site to send in a month. It’s usually measured in gigabytes, which means billions of bytes. If you surpass this monthly limit, some Nigerian web hosting companies may charge you for the extra data you send. Think of it like paying for additional data on your mobile plan when you use more than your allotted amount.

6. What is uptime?

Uptime is literally what it means; It is the amount of time your site is online throughout the entire month. The best uptime would be 100%, but because things can break, Nigerian Webhosts offer 99.9% uptime guarantees.

7. How do I register a domain name?

Registering a domain name is very easy.

First you will have to make sure that the domain you want is available. You can achieve this by using a WHOIS lookup.

Afterwards, you simply select the available options, follow the purchase instructions and make your payment. Domain name are usually purchased within 24 hours.

8. How can I pay for web hosting?

You can make payments to Naija Spaces bank account, remembering to include your payment reference issued in your invoice.

9. Why don’t I just go with the cheapest hosting?

Hosting packages vary widely, and the cheaper ones often provide fewer features.

Hosting companies need to make money to keep running. Some don’t grasp the market well and may set their prices too low.

Examine their terms of service (TOS) and acceptable use policy (AUP) documents carefully. Some hosting providers use these terms to restrict what customers can do.

10. Why has my web site and e-mail stopped working?

If you encounter an “Error 400” message when visiting your website and your email suddenly stops working, it typically indicates that your account has been temporarily suspended by our billing department. This often occurs when we haven’t received your payment.

To resolve this issue, please reach out to us. Our billing team can usually restore your account and have it up and running again within approximately 3 to 5 hours. It’s important to note that none of your files have been deleted, and your domain names remain secure during this process.

11. What if I do not pay?

If a customer refuses to pay and Nigerian Webhosts believes the customer has broken their contract as agreed in the Terms and Conditions, the customers Domain/Web Package will be suspended. If after a certain date specified the customer still refuses to settle their outstanding sum then their account will be terminated and their details passed onto our Debt Collection Department. We wish that all of our customers are happy customers and that this action will be avoided.